01Who we are
Televex (“we”, “us”, “our”) designs and develops websites, web applications, SaaS platforms, and business systems. This Privacy Policy applies to our marketing website, contact forms, and related communications.
02Information we collect
We only collect information needed to respond to enquiries, deliver projects, and improve our services.
- Contact details you submit — name, email, phone, company, and project notes
- Project and budget preferences shared through our contact form
- Technical data such as browser type, device, and approximate location from analytics or server logs
- Communication records when you email or call us about a project
- Registered office address: Office 1765 85 Dunstall Hill, Wolverhampton, United Kingdom, WV60SR
03How we use your information
We use personal information for legitimate business purposes connected to our services.
- Responding to project enquiries and scheduling consultations
- Preparing proposals, scopes, and project communications
- Improving our website experience and content
- Meeting legal, accounting, or security obligations when required
04Cookies and analytics
Our site may use essential cookies for basic functionality and optional analytics to understand how pages are used. You can control cookies through your browser settings. Analytics tools may process anonymised or aggregated usage data.
05Sharing and processors
We do not sell your personal information. We may share limited data with trusted service providers who help us operate email, hosting, analytics, or project tools — only as needed to perform their services and under appropriate confidentiality.
We may disclose information if required by law, regulation, or to protect the rights, safety, and security of Televex, our clients, or the public.
06Data retention
Enquiry and project-related records are kept only as long as needed for the purpose they were collected, including ongoing client relationships, warranty support, and legal or accounting requirements. When retention is no longer necessary, we delete or anonymise the data where practical.
07Security
We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
08Your choices
Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you. You may also ask us to stop marketing communications at any time.
To exercise these rights, contact johnmoshe@televex.org. We may need to verify your identity before completing certain requests.
09Third-party links
Our website may link to external sites. Their privacy practices are their own. We encourage you to review the policies of any site you visit from our pages.
10Updates to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after updates means you acknowledge the revised policy.
11Contact
For privacy questions or requests, email johnmoshe@televex.org or reach us through the Contact page on this website. Registered office address: Office 1765 85 Dunstall Hill, Wolverhampton, United Kingdom, WV60SR.
Questions about this policy?
Email johnmoshe@televex.org and we'll get back within one business day.